Vike Forms

Support

Need help with Vike Forms? We're here for it — reach out and we'll get back to you.

Before you reach out

To help us resolve your issue quickly, please include:

• A short description of the issue you're experiencing
• The SharePoint site or Teams context where it occurred (if applicable)
• Any error messages you saw, including screenshots if possible
• Your Microsoft 365 Tenant ID, or your organization's primary domain (how to find it)

Common questions

Is my SharePoint data sent anywhere?
No. Vike Forms does not collect, store, or transmit your form content or SharePoint data. The only outbound call the App makes is a license check against our licensing service. See our Privacy Policy for details.

How is billing handled?
Vike Forms is billed and managed entirely through Microsoft Marketplace. For billing questions, please refer to your Microsoft Marketplace subscription, or contact us if you need help locating it.

I can't subscribe through Microsoft Marketplace. Can I still try Vike Forms?
Yes. If the Marketplace offer isn't available in your country or region, contact us and we'll set up your 30-day trial directly. Please include your Microsoft 365 Tenant ID (how to find it).

Is Vike Forms available for Microsoft Teams?
Teams support is on our roadmap. Reach out if you'd like to be notified when it's available.

How to find your Tenant ID

Your Tenant ID is a unique identifier for your Microsoft 365 organization. It looks like xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. Your license is linked to it.

1. Sign in to the Microsoft Entra admin center with an administrator account.
2. Open Overview and copy the Tenant ID.

If you have trouble finding your Tenant ID, send us your organization's primary domain instead (for example, contoso.onmicrosoft.com) and we'll look up the Tenant ID for you.